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Participatory Aid Marketplace: Designing Online Channels for Digital Humanitarians

(a summary of my MIT Media Lab Master’s thesis)

Unlike my thesis readers, who may or may not have made it through all 244 pages, you get to experience the condensed version. The full PDF is here, if you’re into reading and citations.

Participatory Aid
People are using information and communication technologies (like the internet) to help each other in times of crisis (natural or man-made). This trend is the evolution of a concept known as “mutual aid”, introduced by Russian polymath Peter Kropotkin in 1902 in his argument that our natural sociable inclinations towards cooperation and mutual support are underserved by capitalism’s exclusive focus on the self-interested individual. My own reaction is to the bureaucracy’s underserving of informal and public-led solutions.

The practice of mutual aid has been greatly accelerated and extended by the internet’s global reach. I introduce the term “participatory aid” to describe the new reality where people all over the planet can participate in providing aid in various forms to their fellow humans. In many of these cases, that aid is mediated at least partially by technology, rather than exclusively by formal aid groups.

Formal aid groups like the UN and Red Cross are facing disintermediation not entirely unlike we’ve seen in the music, travel, and news industries. Members of the public are increasingly turning towards direct sources in crises rather than large, bureaucratic intermediaries. Information is increasingly likely to originate from people on the ground in those places rather than news companies, and there is a rich and growing number of ways to help, as well.

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